Category Archives: News

SBC assists US hospitality chain with Opera deployment

June 2016, Miami – SBC PureConsult has this week completed an initial proof of concept to deploy Micros Opera PMS on the Citrix XenApp 7.8 and Windows 2012 R2 platform. In keeping with other successful projects that have been completed by the consultancy, the initial efforts were centred around application launch performance, optimisation of application object caching and printing solutions for remote properties. The initial positive results obtained using the latest  Citrix and Microsoft 64-bit only releases will be assessed for further deployment to properties located throughout the region. The bespoke application delivery solution implements several Citrix XenApp application virtualisation features in order to deliver the benefits of printer driver elimination, compressed print jobs over wide-area networks, simple user profile management and anywhere anytime access to Opera without installation of application components.

Swire Hotels UK deploys Citrix XenApp based Opera solution

Swire Hotels leads with cloud based approach to delivering Opera – August 2010, Bristol.

Swire Hotels UK, part of the Hong Kong based Swire Properties group has successfully completed a project to deploy Micros Fidelio’s Opera V5 product upon a private cloud platform (with Citrix XenApp 6) to all four of their UK based properties. Steve Walker of SBC PureConsult worked with the IT staff of Swire Properties to design and implement a data centre hosted virtualisation platform running VMware vSphere ESXi4, in order to concentrate all database and presentation functions within a secure and resilient centralised cloud platform.

The project used a variety of client devices including Wyse C10LE terminals to deliver Opera throughout the properties, without needing to manually install any part of the PMS system locally.

To read more about our experience in deploying Micros Opera on Citrix XenApp/XenDesktop and Remote Desktop Services platforms please take a look here.

Thistle Hotels completes roll out of Micros Fidelio’s Opera Suite

Thistle Hotels completes roll out of Micros Fidelio’s Opera Suite – 1st March 2005

Thistle Hotels have today concluded the successful delivery of Opera to all 18 primarily London based hotels using Citrix MetaFrame XP and Microsoft Terminal Server. SBC PureConsult has provided the technical design and implementation services to make this a possibility, as well as helping Thistle to deliver a world first within the hospitality business.

De Vere Group deliver Micros Fidelio’s ORS using Citrix

De Vere Group deliver Micros Fidelio’s Opera Reservation System using Citrix – December 2004

In another Citrix based deployment, Micros Fidelio’s Opera Reservations System has been successfully deployed in record time for De Vere Group using SBC PureConsult’s proven Terminal Server / Citrix design. This marks another implementation of a central reservations office solution for hotels that builds in dual data centre redundancy and vast scalability opportunities.

Thistle Hotels deploy Micros Fidelio’s Opera Suite

Thistle Hotels deploy Micros Fidelio’s Opera Suite
27/10/03 – Opera User Group 2003, London

Thistle Hotels have today announced details of their deployment of Micros Fidelio’s Opera Central Reservations System using Terminal Services and Citrix MetaFrame. In this announcement, Bryan Steele, IT Director of Thistle Hotels explained how SBC PureConsult has been working closely with Thistle and in conjunction with Micros Fidelio to deliver the Opera suite of hospitality management applications to all of its 56 UK properties. In addition, the Opera Property Management System or PMS will begin rollout to 18 London properties within the week, again using Windows 2000 Terminal Services and Citrix MetaFrame as the main delivery method. In this development, the delivery of Micros Fidelio’s ORS has been significantly enhanced through the use of modified client workstation handling and compressed print tunnel management. In this project, SBC PureConsult has developed a custom ActiveX control which allows the Opera suite to be delivered using Terminal Services and Citrix MetaFrame.

SBC assists Radisson Edwardian Hotels with Zylab solution

Radisson Edwardian Hotels deploy ZyLab’s ZyImage Suite – November 2002, London.

Radisson Edwardian’s ground breaking document Imaging project has reached completion with the rollout of ZyImage to all 12 London hotel properties. The completion of the Zylab document imaging solution for Radisson Edwardian has delivered a considerable competitive advantage to the organisation and realises a long term goal of achieving instantaneous retrieval of customer  documentation covering the entire stay from reservation to checkout.

In just over a year, the project has captured more than 210,000 individual guest stay documents in an online searchable archive. Within hours of a guest checkout, all documentation relating to a guest stay is stored and made available within the Zylab ZyImage system.

One of the key challenges of this project was the inclusion of barcodes on Micros Fidelio’s PMS folios, aiding document retrieval. For more information on barcodes within Fidelio folios and the wider benefits and structure of electronic document management throughout the Edwardian organisation please email  us onsteve.walker@sbcpureconsult.co.uk.